Hilton New Orleans / St. Charles Avenue

Great restaurant

The room was clean & stocked with all the necessities. The elevators were fast, which was surprising because my stay was during Mardi Gras. The location was great. The hotel Manager was very present & friendly.

I was dissatisfied with the restaurant & prices . There should be a menu that’s affordable for everyone . If you want just a breakfast you need to go elsewhere. John Besh is famous but $21. For breakfast is to much & unnecessary . Reservations needed just to have a bite to eat . Empty tables but wouldn’t seat you because of reservations. Hostess at door was rude . Didn’t try to satisfy in any way . ( I don’t make the rules ) she shouldn’t be in the service industry. I didn’t get her name but she was not pleasant. Rudeness caused my son to say he’d never go back . NOLA HAS ALWAYS BEEN MY HOME . I’ll stay in the suburbs . Rude people in restaurant. Hosts not nice ‘

the property is beautiful! The area, so convenient. From the time we arrived up to our check out was wonderful! If you stay five or more days you get room service everyday! how great is it to leave your room for breakfast and come back to see your room as if it were like the first day you arrived. This is a new tradition for us and I’m looking forward to continuing the tradition at this Hilton

The beds were extremely comfortable, slept well. The staff was very helpful. The location was nice, close enough, but not in the middle of alot of the bustle.